For industrial equipment distributors
Know which supplier orders are late before your customers ask
Distributors live between manufacturers and customers. When a manufacturer is late with a pump, a jack or a spare part, you are the one explaining it. Chasing those orders should not depend on someone remembering.
14 days free, no card required
What makes this hard
Big orders, long lead times
Machinery and spare parts take weeks, so one missed date quietly becomes a customer problem.
Back orders pile up
Open orders with several manufacturers are hard to track in one spreadsheet.
Follow-up is inconsistent
Some orders get chased every week and others are forgotten until a customer calls.
How SupplierPing helps
Every morning you see which manufacturer orders are late or have no confirmed date, and a ready-to-approve email for each. The supplier's reply updates the order, so your customer service team sees the real date.
- Upload your open purchase orders, or link a Google Sheet and new rows sync every morning.
- Late, due-soon and unconfirmed orders are flagged for you.
- A polite follow-up is drafted for each one. You approve every message before it is sent.
- Supplier replies are read and turned into a suggested new date for you to accept.